Almarai wants their loyal customers to know that their customer care division is always there to help them, and make them feel like they matter. In order to demonstrate the dedication that Almarai has to their customers, we created an animation that shows the process of lodging a complaint, and the turnaround time from Almarai to get an issue resolved. It has turned out to be an incredibly successful film for Almarai, cementing their brand into the hearts of their customers.

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